1. All reservations will be confirmed by receipt of a Credit Card facility.  In the unlikely event that Credit Card details are not received prior to the clients’ arrival, there will be no representation from the company.
  2. We accept American Express, Visa and MasterCard credit card facilities.
  3. For delayed flights, we require that we be contacted either at the head office or via a mobile number that will be forwarded to you upon confirmation of your booking.  In the event that we are not contacted, the client will be billed thirty minutes after scheduled arrival.
  4. Upon arrival, clients are afforded a free wait period of thirty minutes for Bahamas Immigration and Customs formalities.  Should you not meet your driver or make contact with our offices within thirty minutes of your arrival, wait charges will be incurred based on the hourly rates.
  5. Cancellations will only be accepted be telephone or a written communication and must be done 24 hours in advance.  Any cancellations made after this period will result in the client being billed for the transfer.
  6. There is a 15% service charge for all services.
  7. As vehicles are booked by the hour, clients requesting additional stops en route will be billed the hourly rate should the time extend beyond the hour.
  8. On all reservations, bookings will be considered as “no-show” after one (1) hour of the scheduled pick up time.  Once contact has not been made with our head office to advise of delays, clients will be billed in full for the reservation. 
  9. Luggage van services will be used where the number of baggage exceeds the storage capacity of selected vehicle. 
  10. Any transfers before 5:00 a.m. or after 12:00 a.m. are charged an Early Morning or Late Night fee of $50.00 in addition to the hourly rate.